Collecting and assigning data and information within logistics processes is essential for the day-to-day supply chain business. At the same time, the speed of information transfer is becoming increasingly important. Logistics managers need the right information at the right time in order to make decisions and solve problems. Our Digital intelligent Warehouse Assistant (DiWA) is a logistics chatbot that quickly and intuitively provides the information you need. Chatbots are robots that engage in dialogs with users, enabling automated communication between people and IT systems via messenger-like systems on smartphones, PCs, and tablets.
Chatbots receive initial training. Over time, DiWA learns to recognize the context surrounding questions and, among other things, provides information on warehouse spaces, assignment status, products, batch numbers, inventories, processing statuses, deliveries, shipments, material classifications, performance, personnel resources, and more.