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Guide Omnichannel IT Architecture - Visual Saleswoman in Fashion Store

Your Way to a Powerful Omnichannel It Architecture

How to Create More Process Efficiency with the Right Order Management System

The Guide

“When Digital Duck Tape No Longer Helps - A Guide to Building an Optimized Omnichannel Architecture”

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E-commerce - the future of digitization in retail. But legacy errors and complex IT infrastructure often hinder digital transformation. When too high process costs eat up the profit margins, action must be taken.


  • Can your IT activate modern omnichannel functions quickly and flexibly?
  • Does your system landscape allow for uncomplicated definition and implementation of sourcing rules?


Process efficiency based on a modern cloud order management system is the key and the guarantee for competitiveness in retail. How can your IT achieve this? Tear off the digital duck tape! The benefits of digitization and fast, professional e-commerce order fulfillment are only possible with a modern IT architecture and the right distributed order management software designed for process efficiency - sustainable, scalable and cost-optimized.


Learn what questions you need to ask now to optimize your omnichannel IT architecture in our guide.

3 Reasons Why You Should Read This Guide:

Overview of key challenges that hinder your IT from implementing efficient & cost-effective e-commerce strategies
Summary of the most important criteria for a smooth implementation of click & collect, ship-from-store or dropshipping
Four questions for IT managers who want to seize the opportunities of digitization and make their omnichannel IT architecture fit for the future with the right OMS now

These Customers Have Already Decided to Optimize Their Omnichannel Strategy with aroma®!

Order Management System at ORSAY

Omni-channel with Arvato Systems

aroma® for Consumer Electronics

With the Order Management System aroma®, you simplify your IT architecture and improve the customer experience.

aroma® for DIY Retailers

With the Order Management System aroma®, you simplify your IT architecture and improve the customer experience.

Would you like to discuss the topic of omnichannel directly with our experts? We will be happy to hold an initial discussion and work with you to design the roadmap for your individual omnichannel strategy.

Your Contacts for Omnichannel Solutions

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Kevin Jahn
Expert for Omnichannel Solutions
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Dr. Nasser Kaspari
Expert for eCommerce
Roland Weigandt-1
Roland Weigandt
Expert for Omnichannel Solutions