Process Automation for Citizen Developer

Business process automation offers a variety of benefits that can contribute significantly to the success of your business. One of the biggest benefits is increased efficiency and productivity. By automating manual processes, your employees have more time to focus on value-added tasks, resulting in increased speed and efficiency.

However, the introduction of automation solutions in companies often requires technical expertise, such as that of software developers. Cost pressure and a shortage of skilled workers are therefore often obstacles to the digitization of process automation based on newly introduced workflow management systems. To counter this dilemma, two areas have emerged as a way out for companies: RPA (Robotic Process Automation) and low-code/no-code automation.

In this white paper, we would like to look at the latter in detail and examine three selected low-code/no-code tools from SAP, Microsoft and BIC. Low-code/no-code automation no longer requires IT experts, but offers an opportunity for your employees to take on the role of so-called citizen developers and automate the processes themselves.