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Privacy Policy for the Websites

of the Arvato Systems Group

The data protection information meets the requirements of the EU General Data Protection Regulation (hereinafter referred to as "GDPR"). It provides you with an overview of the processing of your personal data (hereinafter referred to as "data") on this website.

1. Who Is Accountable for Processing My Personal Data?

The individual companies of the

 

Arvato Systems Group *

Reinhard-Mohn-Straße 18

33333 Gütersloh

info@arvato-systems.de

Tel.: +49-5241-80 0

 

(hereinafter referred to as "company") are jointly responsible for processing your data on this website. In a joint responsibility agreement, it has been agreed that Arvato Systems GmbH will manage the operation of the website and the lifecycle of all IT applications necessary for joint processing on behalf of the Arvato Systems Group and will act as the contact for all data protection issues. 

 

The company processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG).

 

You can contact the company's data protection officer at the above postal address, with the addition "To the data protection officer," or at the following email address: datenschutz@arvato-systems.de

2. What Data Is Collected?

When you visit the website, information is automatically collected from the accessing computer (hereinafter referred to as “access data”). This access data includes server log files, which usually contain information about the browser type and version, the operating system, the Internet service provider, the date and time of use of the website, the websites previously visited, and the websites newly accessed via the website, as well as the IP address of the computer. Except for the IP address, the server log files are not personal. An IP address is personal if the data subject can be identified based on additional information.

 

If you continue to use the services of the website, pseudonymous usage profiles and/or the data you enter on the website (e.g., search terms, login data, ratings, form or contract entries, click data) will be processed.

 

Some services on the website require you to provide the company with personal data. In these cases, the data you provide will be used to deliver the desired service or to process the request. The following personal data may be processed on the website: user data such as email address and password, address data, contact details, as well as image, video, and audio recordings.

3. Which Cookies Are Used?

Cookies are used on this website. Cookies are small text files that are stored on your computer when you visit a website. The stored cookies are assigned to the browser you are using. When you revisit the website, the web browser sends the contents of the cookies back, enabling the user to be recognized.

 

Certain cookies are deleted when you log out or close your browser (so-called "transient cookies"). Other cookies are stored for a specified period of time or permanently (so-called "temporary cookies" or "persistent cookies"). These cookies are automatically deleted after the defined period of time has expired.

 

The cookie query that appears when you first visit our website gives you the option to agree to, change, or reject the use of cookies. Cookies that are essential for providing the web service (see explanation under 3.1) cannot be dismissed. You can delete stored cookies at any time in your browser's security settings and configure cookie use according to your preferences. However, we would like to point out that you may then not be able to use all the functions of this website.

 

Cookies are essentially online identifiers that do not contain any personal information. Cookies become personal when the information they generate is combined with other data. A distinction can be made between cookies necessary for the provision of the website and those necessary for different purposes, such as analyzing user behavior or advertising.

3.1 Functional cookies

These cookies are essential for the website to function correctly. They enable you to navigate through the pages and use the essential functions. These essential functions include:

  • Cookies that serve to identify or authenticate users.
  • Cookies that temporarily store specific user inputs (e.g., the content of an online form or a given consent).
  • Cookies that store specific user preferences (e.g., search or language settings).
  • Cookies that store data to ensure smooth playback of video or audio content.

The legal basis for these cookies is Art. 6 (1) lit. f GDPR or § 25 (2) No. 2 TDDDG.

 

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3.2 Analytical cookies

These cookies are used to better understand user behavior. Analytical cookies enable the collection of usage data and the creation of so-called pseudonymous usage profiles. For example, we use analysis cookies to determine the number of individual website visitors or to analyze user behavior based on anonymous and pseudonymous information. It is not possible to draw any direct conclusions about a person. The legal basis for these cookies is Art. 6 (1) (a) GDPR and § 25 (1) TDDDG.

 

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3.3 Marketing cookies

These cookies and similar technologies are used to display personalized, relevant advertising content. This serves to create a pseudonymous interest profile and to place relevant advertising on other websites (retargeting). It is not possible to directly identify a person on the website unless you have given your consent to receive advertising. Marketing and retargeting cookies help us display potentially relevant advertising to you. By suppressing marketing cookies, you will continue to see the same number of advertisements, but they may be less relevant to you. The legal basis for these cookies is Art. 6 (1) (a) GDPR and § 25 (1) TDDDG.

 

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3.4 Web tracking services

Services are integrated into websites that optimize user-friendliness and measure reach. Your access data (see section 2) is collected, and your usage behavior is evaluated using analysis cookies (see section 3). Personal identification is generally not required for web tracking, so when your access data is recorded, either the stored IP address is not used or is used in abbreviated form (by omitting the last octet), and pseudonymous usage profiles are created. These are only merged with your other data if you have given us your consent to receive advertising. You can revoke this consent at any time.

 

Web tracking services are usually provided by service providers that process data as processors in accordance with the controller's instructions. Data processing agreements ensure this. If the service providers process your data outside the European Union or the European Economic Area (hereinafter referred to as the “EU or EEA”), a so-called third-country transfer occurs. This is permissible if you have consented to it and the company has provided guarantees of a level of data protection that meets European standards, or if the EU Commission has classified the respective third country as a safe third country. The third-country transfer of the respective service is indicated below. Further information on the recipients of your data can be found in section 5.

 

The legal basis for the collection and evaluation of pseudonymous usage profiles is Art. 6 (1) (a) GDPR and § 25 (1) TDDDG.

 

The individual web tracking services of the website are described in more detail below:

3.4.1 Google Analytics

The website uses the Google Analytics service. The provider of Google Analytics is Google Ireland Limited, Gordon House, Barrow Street, Dublin, D04 E5W5. Google Analytics creates a pseudonymous user profile to improve the website's user-friendliness. Pseudonymity is ensured by truncating your IP address before Google stores your data, making it impossible to identify you personally. The pseudonymous user profile is evaluated after transmission to optimize user-friendliness. The use of Google Analytics involves a transfer to a third country (for further details, see section 6).

 

The company ensures an appropriate level of data protection through a contract for order processing and by entering additional guarantees.

 

Further information on data processing by Google Analytics can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de.

 

We also use the Google Analytics function to collect user data. This means that, if website visitors consent to the use of functional and analytical cookies, we transmit the data provided by users and collected by us (i.e., technical data and identification data on the apps, browsers, and devices, browsing history/online searches, video playback, online purchases, website navigation, and location data, if applicable) to Google in encrypted form. This data enables reports on demographic characteristics and interests, closes data gaps in Google Ads ad interactions, provides more accurate information for cross-device conversion analysis and attribution in advanced conversion, and enables us to become independent of third-party cookies.

 

Google Tag Manager is a solution that lets website tags be managed through an interface. The Tag Manager tool itself (which implements tags) is a cookie-free domain and does not collect any personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If deactivation has been carried out at the domain or cookie level, this remains in place for all tracking tags implemented with Google Tag Manager.

 

The data collected and evaluated when using Google Analytics and Google Tag Manager is usually stored until you object to its use. The storage period for analysis cookies is 24 months at most.

3.4.2 Google Ads

We use the “Google AdWords Conversion” feature from Google Ireland Limited, Gordon House, Barrow Street, Dublin D04 E5W5 (Google). We use Google Ads Conversion to advertise the website in Google search results and on the websites of other providers who also participate in the Google advertising network. When you visit our website, Google sets a cookie that automatically enables interest-based advertising within the Google advertising network using a pseudonymous cookie ID based on your access data. If you arrive at our website via a Google ad on another website, Google will also set a cookie. These Google cookies usually expire after 30 days and are not intended to identify you personally. These cookies merely enable Google to recognize your internet browser. If a user visits certain pages of the website within the Google advertising network and the cookie stored by Google has not yet expired, Google and the website provider can recognize that the user clicked on the ad and was redirected to this website. Google assigns each website provider participating in the Google advertising network a different cookie. Cookies cannot therefore be tracked via the website of other website providers who also participate in the Google advertising network. We ourselves do not collect or process any personal data within the scope of Google AdWords Conversion. We only receive statistical evaluations from Google. These evaluations help us identify which of our ads in the Google advertising network are particularly effective. We do not receive any further data; in particular, we cannot identify our users based on this information. Further information about Google's advertising network and Google's privacy policy can be found at http://www.google.com/privacy/ads/.

3.4.3 Matomo

Based on your consent within the meaning of Art. 6 (1) (a) GDPR and § 25 (1) TDDDG, we use the “Matomo” service offered by InnoCraft Ltd. (150 Willis St, 6011 Wellington, New Zealand, NZBN 6106769).

 

With Matomo, we can optimize our online offering by collecting and analyzing data on how website visitors use our website. This enables us, among other things, to find out which pages were viewed and from which region they originated. We also collect various log files (e.g., IP addresses, referrers, browsers, and operating systems used) and can measure whether our website visitors perform specific actions (e.g., clicks, purchases, etc.).

 

The service (Matomo) uses “cookies” – text files that are stored on your device. The information collected by the cookies is usually sent to a Matomo server in Germany and stored there, so that technically no transfer to a third country takes place. If data is transferred outside the EEA to InnoCraft's headquarters, it is protected by an EU adequacy decision for New Zealand.

 

We have configured Matomo so that IP addresses are processed only in truncated form to restrict direct personal references. IP anonymization replaces the end of your IP address with zeros immediately after it is recorded.

 

You can prevent cookies from being stored on your device by adjusting your browser settings accordingly. If your browser does not allow cookies, we cannot guarantee that you will be able to access all functions of this website without restrictions. You can find more information about data usage by the Matomo Cloud here: https://matomo.org/matomo-cloud-privacy-policy/.

3.4.4 LinkedIn Insight Tag

Our website uses the conversion tool “LinkedIn Insight Tag” from LinkedIn Ireland Unlimited Company. This tool creates a cookie in your web browser that enables the collection of data such as your IP address, device, browser properties, and page events (e.g., page views). This data is encrypted within seven days, anonymized within 90 days, and then deleted within 90 days. LinkedIn does not share any personal data with Arvato Systems but provides anonymized reports on the website audience and ad performance. In addition, LinkedIn offers retargeting via the tag. Arvato Systems can use this data to display targeted advertising outside of its website without identifying you as a website visitor. For more information on data protection at LinkedIn, please refer to the LinkedIn privacy policy.

 

LinkedIn members can control the use of their personal data for advertising purposes in their account settings. To deactivate the Insight tag on our website (“opt out”), click here: https://www.linkedin.com/mypreferences/g/guest-retargeting-opt-out.

3.4.5 Use of SalesViewer® technology

On this website, data is collected and stored for marketing, market research, and optimization purposes using SalesViewer® technology from SalesViewer® GmbH based on our legitimate interest (Art. 6 (1) (f) GDPR and § 25 (2) No. 2 TDDDG).

 

For this purpose, a JavaScript-based code is used to collect company-related data and use it accordingly. The data collected with this technology is encrypted using a non-reversible one-way function (known as hashing). The data is immediately pseudonymized and not used to personally identify visitors to this website.

 

The data stored within the scope of Salesviewer is deleted as soon as it is no longer required for its intended purpose and there are no legal retention obligations that prevent its deletion.

 

You can object to the collection and storage of data at any time, with future effect, by clicking this link: https://www.salesviewer.com/opt-out to prevent SalesViewer® from collecting data on this website in the future. An opt-out cookie for this website will be stored on your device. If you delete your cookies in this browser, you will need to click on this link again.

3.4.6 Meta Pixel (formerly Facebook Pixel)

Our website uses the conversion tool “Meta Pixel (Facebook Custom Audiences)” from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. With Meta Pixel, Facebook/Instagram can identify you as a visitor to our website and target you with ads on Facebook and Instagram. For this purpose, Meta compares your user data (IP address, user ID) with the data in your Facebook/Instagram account. The data collected by Meta is anonymous to us and is deleted after 30 days. However, the data is stored and processed by Meta so it can be linked to the respective user profile, and Meta can use it for its own advertising purposes in accordance with the Facebook Data Use Policy (https://de-de.facebook.com/about/privacy/). As the website operator, we do not influence this use of data.

 

We use the Meta pixel to display the ads we place on Facebook/Instagram only to users who have shown an interest in our website or who have specific characteristics (e.g., interests in certain products, which are determined based on the websites visited) that we transmit to Meta (so-called “custom audiences”). In addition, we can track the effectiveness of the advertisements for statistical and market research purposes by checking whether users were redirected to our website after clicking on a Facebook/Instagram advertisement (so-called “conversion”). For more information on Meta's data protection, please refer to Meta's privacy policy. You can check and adjust your ad settings on Facebook and Instagram at any time.

3.4.7 Reddit pixels

Our website uses tracking pixels from Reddit, Inc., 548 Market St., #16093, San Francisco, California 94104, USA. By analyzing user behavior statistically, we can improve our offering and make it more engaging.

 

The tool sets a cookie in your web browser when you access our website via a Reddit advertisement and reports this information back to Reddit. This provides us with feedback on the success of our advertisements but does not provide any information that could be used to identify you personally.

 

The use of Reddit pixels involves a transfer to a third country (for further details, see section 6). You can prevent cookies from being installed by deleting existing cookies and turning off cookie storage in your web browser settings.

 

In addition, you can also prevent Reddit from collecting the aforementioned information by changing the relevant settings on the following Reddit website: https://www.reddit.com/personalization/

 

For more information on the use of cookies by Reddit Ads, please visit https://www.reddit.com/policies/cookies and Reddit's privacy policy at https://www.reddit.com/policies/privacy-policy.

4. What Data Is Collected and for What Purposes?

The purposes of data processing may arise from technical, contractual, or legal requirements, as well as from consent, where applicable. We use the data referred to in section 2 for the following purposes:

  • to provide the website and ensure technical security, to correct technical errors, and to ensure that unauthorized persons do not gain access to the website's systems
  • to manage consent and store cookie settings
  • to measure reach and perform web analytics to make the website more efficient and enjoyable for you, as well as to conduct market research.
  • to carry out our own and third-party advertising (online advertising);
  • for communication, contract initiation, and customer care;
  • for advertising purposes
  • for registration/participation in events

Further information on these data processing purposes can be found in the following sections of this privacy policy.

4.1 Technical provision of the website

4.1.1 Description and scope of data processing

To ensure the website's functionality, perform security analyses, and defend against attacks, the server log files are automatically collected and temporarily stored as part of the access data generated by the accessing computer when entering and using the website, in accordance with Section 2. The server log files are not stored together with other data. We use server log files for statistical evaluations, to analyze and remedy technical malfunctions, to defend against attacks and fraud attempts, and to optimize the website's functionality.

4.1.2 Purposes and legal basis of data processing

The legal basis for the collection of server log files is Art. 6 (1) (f) GDPR and § 25 (2) No. 2 TDDDG. The company's legitimate interests lie in the functionality of the website, the performance of security analyses, and the prevention of dangers.

4.1.3 Duration of storage or criteria for determining this duration

After a website is accessed, the server log files are stored on the web server, and the IP address contained therein is deleted at the latest within 7 days. An evaluation during this storage period is conducted only in the event of an attack.

4.1.4 Right to object and right to erasure

You have the right to object to the processing of your data in the context of server log files, provided there are reasons for this arising from your particular situation. If you wish to exercise your right to object, please contact the address given in section 1.

4.2 Consent with UserCentrics

4.2.1 Description and scope of data processing

We use Usercentrics cookie consent technology on our website to obtain your consent to the storage of certain cookies on your device, to the use of specific technologies, and to document this in accordance with data protection regulations. This technology is provided by Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, website: https://usercentrics.com/de/ (hereinafter "Usercentrics").

 

When you visit our website, the following personal data is transferred to Usercentrics:

  • Your consent(s) or the revocation of your consent(s)
  • Your IP address
  • Information about your browser
  • Information about your device
  • The time of your visit to the website

Furthermore, Usercentrics stores a cookie in your browser to assign the consents you have given or their revocation to you.

4.2.2 Purposes and legal basis of data processing

Usercentrics is used to obtain the legally required consent for the use of specific technologies. The legal basis for this is Art. 6 (1) (c) GDPR.

4.2.3 Duration of storage or criteria for determining this duration

The collected data will be stored until you request that we delete it, delete the Usercentrics cookie yourself, or the purpose for which the data was stored no longer applies. Mandatory legal retention obligations remain unaffected.

4.2.4 Options for objection and removal

Processing your data is necessary to fulfill the legally required consent requirement. In this respect, you have no right to revocation.

4.3 Contact form, email, and telephone contact

4.3.1 Description and scope of data processing

On the website, you can find ways to contact us via the contact form, email, or phone. If you choose to do so, the data entered in the contact form, your email address and/or your phone number, and your request will be transmitted to the company. Depending on the nature of your request (e.g., questions about the company's products and services, or the exercise of your rights as a data subject, such as the right to information), your contact details will be processed further (also with the help of service providers). If necessary for the processing of your request, your contact details may be forwarded to third parties (e.g., partner companies).

 

To ensure sufficient data security when transmitting forms, we use Google Ireland Limited's reCAPTCHA service in some instances. This is primarily used to distinguish whether the input is made by a natural person or by automated processing. The service includes sending the IP address and, if necessary, other data required by Google for the reCAPTCHA service. Google Ltd.'s separate privacy policy applies to this. Further information on Google Ltd.'s privacy policy can be found at http://www.google.de/intl/de/privacy or https://www.google.com/intl/de/policies/privacy/.

4.3.2 Purposes and legal basis of data processing

The legal basis for processing your contact details is Art. 6 (1) lit. f GDPR. The legitimate interest lies in processing your specific request and in further communication. If your contact is intended to conclude a contract with the company, the legal basis for processing your contact details is Art. 6 (1) lit. b GDPR.

 

We use the reCAPTCHA service based on our legitimate interest in preventing fraudulent activities in accordance with Art. 6 (1) lit. f GDPR and § 25 (2) No. 2 TDDDG.

4.3.3 Duration of storage or criteria for determining this duration

Once your request has been processed and further communication has been concluded, your contact details will be deleted. This does not apply if your contact is intended to conclude a contract with the company, or if you assert your rights as a data subject, such as the right to information. In this case, the data will be further processed on a new legal basis and deleted as soon as the purpose of processing has been fulfilled, and the statutory retention periods have expired.

4.3.4 Options for objection and removal

You have the right to object to the processing of your contact details if there are reasons for this arising from your particular situation. If you wish to exercise your right to object, please contact us at the address given in section 1. If you object, we will not be able to continue processing your request. Otherwise, the storage of your contact details is necessary for the initiation of a contract, the fulfillment of a contract, or the assertion of your rights as a data subject.

4.4 Assertion of data subject rights

4.4.1 Description and scope of data processing

The website offers you the opportunity to assert your rights as a data subject, such as the right to information. To assert your rights as a data subject, it may be necessary for you to provide us with information about yourself and the individual data processing operations. Without this information, we will not be able to fulfill your rights as a data subject.

4.4.2 Purposes and legal basis of data processing

The legal basis for the processing of your personal data when exercising your rights as a data subject is Art. 6 (1) (c) GDPR, the fulfillment of a legal obligation.

4.4.3 Duration of storage or criteria for determining this duration

We store correspondence with you regarding the assertion of data subject rights for three years. This does not apply to documents used to verify your identity, such as a copy of your identity card, if you have provided Bertelsmann and/or its subsidiaries with such a document. This will be deleted at the latest within one week of your identity being verified.

4.4.4 Options for objection and removal

Processing your data is necessary to fulfill your rights as a data subject. In this respect, there is no right of withdrawal.

4.5 Advertising

4.5.1 Description and scope of data processing

The website offers the option to register for promotional communications from Arvato Systems, including a newsletter with product and service information, occasional surveys, and free content downloads. The personal data you enter via a registration form and your consent for advertising purposes in the double opt-in procedure are stored in our CRM system and further processed (also with the help of service providers) for advertising purposes.

 

Please note that the company may evaluate your user behavior when sending advertising communications. For this evaluation, the emails sent contain so-called web beacons, or tracking pixels, i.e., single-pixel image files stored on the website. For assessments, the company can link your data to web beacons, your email address, and an individual ID. With the data obtained this way, the company can create a user profile to tailor the newsletter to your individual interests. When you read the emails, the company records which links you click and uses this information to infer your personal interests. The company can link this data to the actions you have taken on our website.

4.5.2 Purposes and legal basis of data processing

Processing your data via the registration form is necessary for the company to contact you for advertising purposes. The legal basis for the processing of data during registration is consent in accordance with Art. 6 (1) (a) GDPR, with reference to § 7 (2) No. 3 of the German Unfair Competition Act (hereinafter referred to as "UWG"). Your user behavior is evaluated in accordance with Art. 6 (1) (a) GDPR and § 25 (1) TDDDG. If you are contacted within the scope of our existing business relationships, data processing is carried out based on Art. 6 (1) (f) GDPR, with reference to Art. 13 (2) of the ePrivacy Directive. The company has a legitimate interest in advertising to existing customers.

4.5.3 Duration of storage or criteria for determining this duration

The data will be stored during the advertising campaign. If you revoke your consent, your data will be blocked for this processing purpose. The data will be stored until contractual and/or legal obligations have been fulfilled and there are no legal retention periods preventing deletion.

4.5.4 Options for objection and removal

You can revoke your consent to receive advertising at any time by clicking on the unsubscribe link provided in every advertisement or by sending your revocation for advertising to Arvato Systems by email to info@arvato-systems.de or by post to "Arvato Systems GmbH, Reinhard-Mohn-Straße 18, 33333 Gütersloh."

4.6 Registration for events

4.6.1 Description and scope of data processing

You can register for Arvato Systems events via the website. The events include presentations on current topics and developments in the IT sector, as well as Arvato Systems' service portfolio and new products and services. These events are generally aimed at business customers. You can register for individual events using a registration form. The data required for registration is collected and processed to attend the event. Within the registration form, you can also arrange personal meetings with Arvato Systems to discuss your interests and sales. Registration is voluntary.

 

In addition, images and audio recordings are regularly captured at our events, some of which are published on our website and social media channels, as well as in internal and external reports. In addition to photos and video recordings, metadata such as the recording time and location, as well as the camera location, is automatically stored.

 

Your data will be shared with third parties (e.g., event organizers) only when necessary for your participation in the event.

4.6.2 Purposes and legal basis of data processing

We use your personal data to contact you, to register and hold events, and for advertising purposes. The legal basis for registering for an event is Art. 6 (1) (f) GDPR. Customer care and customer acquisition are legitimate interests. If you have given your consent to receive advertising by telephone and/or email, Art. 6 (1) (a) GDPR serves as the legal basis.

 

The legal basis for taking and storing photos and videos at an event is Art. 6 (1) sentence 1 lit. Under GDPR, based on our legitimate interest in reporting on the event. The legal basis for publishing the photos and videos is Sections 22 and 23 of the German Art Copyright Act (KUG).

4.6.3 Duration of storage or criteria for determining this duration

Your data will be deleted as soon as it is no longer required for its intended purpose and no legal retention obligations are preventing its deletion.

4.6.4 Options for objection and removal

You have the right to object to the processing of your registration data if there are reasons for this arising from your particular situation. If you wish to exercise your right to object, please contact us by email at info@arvato-systems.de or by post at Arvato Systems, Reinhard-Mohn-Straße 18, 33333 Gütersloh, Germany. If you object, the registration cannot be continued.

4.7 Links to other websites

This website contains links to websites operated by other website operators. Clicking the links will take you to the respective website (e.g., the career page or social networks). Except for your access data for the provision of the respective other website, no data about you will be transmitted to the other website operators.

 

The privacy policy applies exclusively to this website. We are not responsible for the privacy policies of other website operators. Nevertheless, when visiting the linked websites, we recommend that you also read their privacy policies carefully.

4.8 External services and content on our website

We integrate external services or content on our website. When you use such a service or view third-party content, communication data is exchanged between you and the respective provider for technical reasons.

 

In addition, the provider of the respective services or content may process your data for their own purposes. To the best of our knowledge and belief, we have configured services or content from providers who are known to process data for their own purposes in such a way that either no communication takes place for purposes other than the display of content or services on our website, or communication only takes place when you actively decide to use the service. However, as we do not influence the data collected by third parties or their processing, we cannot provide any binding information on the purpose and scope of their processing of your data.

 

For further information on the purpose and scope of the collection and processing of your data, please refer to the privacy policies of the providers of the services or content integrated by us, who are responsible for data protection:

5. Who Receives My Data?

Within the company, those departments that need your data to fulfill the purposes described in section 4 will have access to it. Service providers employed by the company (see https://www.arvato-systems.com/privacy-policy/subprocessors) may also have access to your data (so-called “processors,” e.g., data centers, newsletter dispatch, competition handling, customer service, or accounts receivable management). Contracts for order processing ensure that instructions, data security, and the confidential handling of your data are bound to these service providers.

 

Data will be shared with other recipients only at your request or if required by law. The data transfer covers the following third parties:

  • Providers of social media services who combine your data with the data already stored on the website for their own purposes.
  • Providers of measurements and web analyses that are used to measure the reach of websites and to create usage profiles.
  • Partner companies to which you refer in your inquiry

Public authorities and institutions, such as law enforcement agencies, have access to your data due to legal or official obligations.

6. Will My Data Be Processed Outside the EU or the EEA (Third Country Transfer)?

If the service providers and/or third parties outside the EU or EEA mentioned in section 5 process your data for the purposes set out in section 4, this may result in your data being transferred to a country where an adequate level of data protection cannot be guaranteed in accordance with EU or EEA standards. However, such a level of data protection can be ensured through an appropriate guarantee. When selecting service providers, Arvato Systems takes the necessary steps to ensure an equivalent level of data protection.

7. What Data Protection Rights Do I Have?

You have the right to obtain information about the personal data we have stored about you at any time. If your data is incorrect or no longer up to date, you have the right to request that it be corrected. You also have the right to request the deletion or restriction of the processing of your data in accordance with Art. 17 or Art. 18 GDPR. You may also have the right to receive the data you have provided in a commonly used, machine-readable format (the right to data portability).

 

If you have given your consent to the processing of personal data for specific purposes, you can revoke this consent at any time with effect for the future. The revocation must be sent to the company at the contact address specified in section 1. You can also revoke consent given on the website in section 4.4.5, or by clicking the unsubscribe link in the respective newsletter.

 

In accordance with Art. 21 GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your data that is based on the legal basis of Art. 6 (1) lit.f You also have the right to object at any time to the processing of your personal data for direct marketing purposes. The same applies to automated procedures that use individual cookies, unless they are necessary for the provision of the website.

 

In addition, you can contact a data protection authority to file a complaint. A list of data protection authorities and their contact details can be found here: https://www.bfdi.bund.de/DE/Service/Anschriften/anschriften_table.html.

8. How Much Automated Decision-Making and Profiling Is There?

We do not use fully automated decision-making for the purposes mentioned in section 4, and no profiling is carried out.

9. Conclusion / Version Information

As we continue to develop our website and implement new technologies to improve our service for you, changes to this privacy policy may be necessary. We therefore recommend that you review this privacy policy from time to time.

 

Last update of the privacy policy: February 2026