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The 8 Do's and Don´ts of Implementing Chatbots in Logistics

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Successfully Implementing Chatbots in Logistics Processes

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Do you want to streamline and optimize your complex and time-critical logistics processes? Have you already identified a large number of gaps in the digitalization of your processes and are looking for ways to close them? Why not consider using chatbots to do this?

Chatbots are best known from the B2C segment and they are now increasingly finding their way into the B2B segment – and logistics, too. You minimize the effort and costs of answering the same questions over and over again and increase the efficiency of your processes. 

However, there are some aspects you need to consider when introducing chatbots to ensure that the initiative does not fail.

Take a look at our checklist with the eight Dos and Don'ts of implementing chatbots in logistics! 

 

Learn in Our Checklist

Which aspects do you need to pay attention to to successfully implement chatbot projects in logistics
Which common mistakes you should avoid when implementing chatbots
How you can easily integrate chatbots into your systems 

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Demo System: platbricks® Chatbot Platform

Please get to know the platbricks® chatbot platform in our free demo system for 14 days and use the five bots provided in it. You can chat independently with the bots and customize or extend them according to your needs. 

INNOVATION BRIEF: Streamlining Logistics Processes with AI-Based Chatbots

This innovation briefing provides background information on chatbots and presents a series of use cases in detail – don’t delay, download it today!

Your Contacts for Chatbots

MA_Bernd_Jaschinski-Schürmann_Commerce
Bernd Jaschinski-Schürmann
Expert for Logistics IT
MA_Commerce_Pascal Leppich
Pascal Leppich
Expert for Logistics IT
Michael Dreimann
Michael Dreimann
Expert for Logistics IT