Overall state resilience Stage picture

Strengthening National Resilience Holistically

Clear situation reports and robust structures

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Dr. Norbert Ahrend Profilfoto
YOUR CONTACT

Strengthening National Resilience

Governmental resilience describes the ability of the federal and state governments to reliably perform their core tasks even in crises and exceptional situations. Natural disasters, cyber attacks, supply bottlenecks or disruptions to critical infrastructures require rapid situational awareness, coordinated decisions and clear responsibilities across federal levels and departments.

Implementing National Resilience

Your challenge

Multiple crises, hybrid threats and disruptions to critical infrastructures are increasing the pressure on authorities, ministries and municipal administrations. Information, responsibilities and specialist procedures are often spread across federal, state and local authorities, situation reports are not standardized and decision-making and escalation channels are not consistent. Media disruptions and manual coordination delay coordination in the event of a crisis.

The target image

The aim is to create a reliable, cross-organizational situation picture for public administration with clear decision-making and escalation paths, standardized information flows and interoperable systems. This enables authorities at federal, state and local level to act together and react more quickly in crises. In addition, predefined fallback procedures and tried-and-tested organizational fallback solutions ensure that the ability to act is maintained even in the event of partial failures.

Our solution

We create the digital and organizational structures for a resilient state. To this end, we support the public sector in procuring and integrating information, creating shared platforms, developing resilient operating and security concepts and anchoring them sustainably. In doing so, we use open data to generate relevant information.

Advantages of National Resilience

Resilient operation

We establish secure, high-availability operating models with degradation mode and fallback levels to ensure that situational awareness, communication and coordination remain functional even in the event of a crisis.

Federal integration

We connect heterogeneous specialist procedures, reporting streams and platforms across federal, state and local authorities. This creates consistent situation reports and continuous information flows for public administration.

End-to-end implementation

We combine technology with organizational and process expertise. In this way, resilience in public authorities is not only planned, but also measurably built up and continuously improved.

Our Contribution to National Resilience

Strategic management

Together with you, we develop a viable target image for the resilience of your authority and translate it into practicable control mechanisms. This includes roles and responsibilities, decision-making and escalation channels as well as interfaces with other authorities. Building on this, we prioritize fields of action, define standards for data, interoperability and security and develop a roadmap based on scenarios and measurable impact targets.

Professional implementation

Together with your specialist departments, we implement the technical and organizational integration layer for situational awareness and coordination. We connect specialist procedures and reporting streams, establish interoperable interfaces and design workflows for situation assessment, action control and resource management. Role-based collaboration and comprehensible decisions are at the heart of our support.

Secure, resilient operation

Together, we establish a resilient operating model. We design security and availability concepts, monitoring as well as incident and problem management and define degradation modes and fallback levels. This ensures that the situation picture, coordination and communication channels remain usable even in the event of disruptions, cyber incidents or partial failures. In addition, we anchor exercise and improvement cycles to strengthen resilience in the long term.

Frequently Asked Questions and Answers on the Topic of National Resilience

  • Overall national resilience describes the ability of the federal and state governments to remain capable of acting and coordinated even in crises and exceptional situations. This includes stable administrative structures, clear responsibilities and effective cooperation across federal levels.

  • Because federal and state authorities must make quick, coordinated and reliable decisions in the event of a crisis. Particularly in the event of cyber attacks, natural disasters or failures of critical infrastructure, Germany's ability to act depends on whether situation reports, processes and escalation channels between the federal and state governments work.

  • Important building blocks are common situational awareness, interoperable systems, clear roles and responsibilities, robust operating models and practiced fallback processes. In addition, organizational anchoring and regular improvements in administrative practice are required.

     

  • Digitalization is a key enabler if it is designed to be resilient. Secure data flows, resilient interfaces, information security and systems that can continue to work even in the event of a malfunction are crucial.

  • Arvato Systems provides support with strategic alignment, professional and technical implementation and the secure operation of resilient structures. The focus is on federally operating authorities, the improvement of situational awareness and the coordination and decision-making processes between the federal and state governments.

     

Your Contact for Public Administration

Dr. Norbert Ahrend Profilfoto
Dr. Norbert Ahrend
Experte für die Digitalisierung des öffentlichen Sektors
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