Managed Services – Up-to-date and Precisely Customized
We tailor our managed services to your specific needs
Is it important that your infrastructure is always up to date and your applications are permanently available? Do you want all your processes and, above all, your business to run smoothly? Do your employees need access to all relevant applications from anywhere in the world, in the office, or at home - and preferably as quickly as possible?
Rely on our managed services, which we offer promptly and in line with your digital and cloud journey, but also for traditional infrastructures and application environments. As a managed services provider, we understand your business requirements from an industry-specific and regional perspective and can offer you the right technical and operational solutions for your managed services.
Managed services are outsourced IT services that an external provider, known as a managed service provider (MSP), takes over for a company on a permanent basis. This includes proactive monitoring, maintenance and optimization of the IT infrastructure, security measures, backup management and support services. The aim of managed services is to prevent disruptions, keep systems stable and optimize costs through predictable service level agreements (SLAs).
Your Advantages with Us as a Managed Services Provider
Arvato Systems offers professional services for your IT infrastructure, from network services, applications, monitoring, and storage to security services. With professional monitoring, we keep an eye on your managed services at all times, maintain redundancies and thus ensure the highest possible level of availability for your services. Rely on us as a reliable managed services provider and concentrate on your core business.
Managed services provider for the private, public, hybrid, or multi-cloud: however your infrastructure develops, we offer integrated managed services for your specific needs. We can draw on our expertise from operating our own private cloud environment and close partnerships with Microsoft, Amazon Web Services, and Google.
Our Managed Services
Public Cloud Services
We manage your public cloud providers and all related tasks for secure, convenient, and flexible IT management.,
Data Center Services
We connect and integrate "the best of both worlds": Your legacy or individual systems combined with enterprise and public cloud services.
Private Cloud Services
Applications with specific requirements can be hosted in our enterprise cloud based on market-leading technologies.
Our Technologies for Managed Services
Our Managed Services - Talk to Us About
- Managed Multi- and Hybrid Cloud Services: Public Clouds as well as Private Cloud and Data Centers in Germany
- Enterprise Applications and Databases
- DevOps
- Monitoring of all IT processes, alerts, and reporting
- 24/7 support and IT management
- Professional network management
- Future-oriented backup and patch management
- Cyber security, business continuity management, and disaster recovery
- ITIL & ISO certifications
Frequently Asked Questions About Managed Services
-
What is the advantage of managed services over traditional IT services?
Managed services differ from traditional IT services in that they are provided proactively rather than reactively. Instead of only intervening when problems occur, the managed service provider (MSP) continuously monitors systems, prevents failures and ensures predictable costs through fixed service level agreements.
-
What typical services do managed services cover?
Managed Services at Arvato Systems comprise a wide range of IT services that are provided on a permanent and proactive basis. These include
- Network and server management including monitoring, patching and automated reporting to ensure high availability.
- Cybersecurity services such as firewall management, DDoS protection, certificate management and security information & event management (SIEM).
- Backup and recovery solutions with geo-redundant data centers, business continuity management and disaster recovery, certified to ISO 27001.
- Cloud services for public, private, hybrid and multi-cloud infrastructures, supplemented by Managed Workloads and Cloud Foundation.
- Service Desk & 24/7 IT support, which acts as a single point of contact (SPOC) and ensures fast incident and problem resolution.
The aim of these services is to operate IT infrastructures in a stable, secure and future-proof manner, while companies benefit from predictable costs and defined service level agreements.
-
For which companies are managed services particularly suitable?
Managed services are suitable for companies of any size that want to operate their IT infrastructure in a stable, secure and cost-transparent manner - especially when the focus is on growth, digitalization or cloud transformation. Whether traditional on-prem operation or hybrid cloud landscapes: The offerings are ideal for companies that want to reduce risks, relieve their internal IT resources and at the same time benefit from standardized best practices, transparency and operational expertise.
-
How are managed services billed?
Billing is usually based on monthly lump sums or usage-based models. This results in predictable IT costs that vary depending on the scope and service level and ensure budget transparency.
-
What is a Managed Service Provider (MSP)?
A managed service provider is an external IT service provider that takes over defined services such as monitoring, maintenance, security and support for a company on a permanent basis. The MSP acts as a strategic partner that ensures technological stability and further development.
Your Contact for Managed Services