platbricks® Field Service Management

Efficient Warehouse Management for Mobile Use

The management of decentralized inventories - whether in vehicles, mobile warehouses or external hubs - presents companies with major challenges. A lack of transparency, paper-based processes and inefficient replenishment procedures lead to delays in service deployment and additional costs. The result:

Missing stock in daily operations, which interrupts service or sales processes
Loss of goods due to lack of transparency and uncontrolled material movements
High manual effort for documentation and reorders

In order to meet these challenges, we have developed a new extension within our logistics platform platbricks® developed a specialized Field Service Management. This module enables decentralized storage areas such as car trunks, micro-hubs or garage stocks to be managed digitally and efficiently - in real time, mobile and fully integrated. The cloud-based solution from platbricks® Disposition, mobile version and Analytics in one module.

Digital goods ordering and material movement

The inventory of the stock is precisely monitored via the mobile warehouse. You can track the movement of spare parts, materials and tools from the warehouse to the service vehicles and on to the customer at any time. Required items can be ordered in good time via the portal and it is displayed when the order is ready for collection from the warehouse.
Mobile field service app

All order-related information, documents and forms are available on mobile devices (also offline). Material movements can be booked directly on site.

platbricks® Field Service Management - Your Advantages

Maximum transparency of decentralized stock levels

Inventories in vehicles, warehouses or at the customer's site can be viewed digitally at any time and taken into account in planning.

Reduced manual effort

Paper-based processes are no longer necessary: Planning, feedback and documentation are carried out digitally throughout.

Error reduction

Material withdrawals and postings are automatically recorded and posted by the system.

Faster response times thanks to real-time information

Live data enables direct decisions and adjustments to be made during use.

Improved customer loyalty

Transparent processes, punctual assignments and traceable services strengthen trust.

Complete documentation

Every step in the service process is digitally recorded and can be called up at any time.

platbricks® Field Service Management - Overview of Functions

With the platbricks® Field Service Management digitize and control the management of your decentralized storage areas: from micro-hubs to vehicle inventories to mobile warehouses. The module covers all relevant processes, including goods receipt, stock transfers, stock control and inventory, to ensure seamless traceability and optimum material availability.

Through real-time status displays, mobile capture and seamless integration with ERP and WMS systems you always have an overview and optimize your processes. Individually customizable and flexible, the platbricks® Field Service Management a smart solution to increase efficiency and reduce costs in your mobile warehouse logistics.

The Module Includes the Following Functions, Among Others

Deployment planning
Tour optimization
Photo capture and documentation
Mobile material overview
Reversal and stock correction
Supply
Storage in destination storage bin
Proof of execution
Final report
Inventory
Abnahmebeleg

Why Field Service Management with Platbricks®

Mobile app for on-site use

Digital order processing

Real-time data & offline use

Faster processes, less paper

Modular & flexibly extensible

Seamless system integration

Field Service Management - FAQ

What is Field Service Management (FSM)?

Field Service Management (FSM) refers to the digital control and optimization of field service operations. This includes the planning, execution and tracking of on-site service assignments - for example by technicians, fitters or maintenance teams - and also includes the digital inventory management of service vehicles and decentralized supply warehouses. Modern FSM systems enable seamless coordination between head office, field service and customers.
What specific advantages does field service management offer companies?
FSM solutions offer numerous advantages:
Higher inventory transparency through digital overview in real time
Faster inventory thanks to consistent recording of all material and goods movements
Better control of the material flow through automatic recording of all material postings
Better data quality through digital documentation in real time
Increased productivity through mobile apps and integrated workflows
For which companies is field service management particularly suitable?
FSM is ideal for companies with a high proportion of field service operations, e.g.:
Energy suppliers and grid operators
Telecommunications company
Machinery and plant manufacturers
Building management and maintenance companies
medical technology- and security service provider
How does field service management contribute to the digitalization of the supply chain?

Field service management links field service with central systems such as ERP, warehouse management and customer portals. This creates an end-to-end digital process chain - from order creation to service execution. This improves transparency, speeds up processes and enables predictive maintenance (Predictive Maintenance).
What functions should modern FSM software offer?
A powerful FSM solution should cover the following core functions:
Mobile material overview
Reversal and stock correction
Supply
Dashboards & Analytics