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Product Information Management from Arvato Systems

Consistent administration and export of product master data

High-quality, consistent product data forms the basis for a successful customer experience, regardless of the digital touchpoint in question. A product information management system in which all product information, including business data as well as descriptive texts, images, and multimedia, also serves as a central component of the customer journey.

Communication across all channels

In the past, it would have been sufficient to provide the product name along with an image, a descriptive text, and the list price. Today’s sales platforms and marketplaces are forced to provide detailed, standardized technical information. A PIM solution is required to handle multi-channel marketing and accelerating product provisioning cycles. 

Product Information Management from Arvato Systems

Concept, selection, implementation, introduction, and operation of the PIM system 
Comprehensive experience and industry expertise in trade, consumer products, and industry 
Global roll-out of product data processes
All output channels for product data 
Design of processes for provisioning and use of product data

Who Benefits from Product Information Management?


Prepare outstanding, cross-channel product presentation and increase the value of your marketing processes. 


Outstanding product data has a direct influence on the revenue of your eCommerce platform. 


Equip your sales department with all relevant information, both digital and print.

Implementation of Informatica MDM for


To meet the dynamics of today's e-commerce business, Zoro Tools introduced the Informatica MDM 360. Learn more about the background and solution of the project in our case study.

Our Technology Partners

Informatica MDM 360

Optimize your eCommerce and marketing communications with Informatica MDM 360 as the central hub for your product data combined with Arvato Systems experience in a wide range of industries.


Provide your customers with current product information in any place and at any time with SAP C/4HANA and the right production information management system.

Our Modules for a Successful Customer Experience

UX and UI Design

We create unique user experiences – for you and your customers.

Content Management Solutions

Build digital worlds of experience for your customers with enterprise content management solutions and UX concepts.


Achieve sustainable competitive advantages for your eCommerce business.

Your Contacts for Product Information Management

Dr. Nasser Kaspari
Expert for eCommerce
Christian Hasewinkel
Expert for Customer Experience
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Pierre Bremehr
Expert for eCommerce