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Stagebild AWS Managed Services

AWS Managed Services

Professional Operation of your Amazon Web Services

Managed Services at a glance
AWS Support & Guidance
AWS Governance
AWS Managed Services
Your advantages
Your contact to us

Do you want continuous operation of your business-critical Applications and Systems in the AWS Cloud?

With our Managed Services, we offer you complete management of your AWS platform. We proactively manage your environment and ensure that the prescribed SLAs are met by means of automation and professional tools. Our Managed Services are available 24/7 upon request with access to our German-speaking, certified AWS experts.


Our services are underpinned by production-grade response and recovery SLAs and back-end agreements with AWS. We employ modern DevOps practices as part of our service delivery.

Managed Services at a glance

Managed Services for AWS Elastic Applications

Our managed services for your elastic applications based on DevOps principles.


We run your container-based applications or applications developed in Amazon Web Services on the AWS platform according to DevOps principles. We ensure dynamic, agile operations in which deployments can also be carried out by the customer. Our services include all customized services, the Architecture Service Catalog, release and deployment management, and application performance management.

Managed Services for AWS Infrastructure & Enterprise Applications on AWS

Our Managed Services for your AWS Infrastructure and Enterprise Applications


We operate your AWS infrastructure and/or enterprise IT, such as SAP or CMS systems on the AWS platform, with a view to security and efficient use. We offer proactive cloud management that includes incident, problem, change and capacity management in addition to 24/7 support. Our customers benefit from our services in the areas of OS administration, patching, backup and recovery, and monitoring.

Arvato Systems AWS Support

Arvato Systems Alternative to AWS Enterprise Support

Want to run your workloads in the cloud yourself, but don't want to be on your own during the operational phase or rely on expensive AWS Enterprise Support?


Arvato Systems Support for AWS-based workloads closes the gap between support for the AWS platform and managed services for applications. Customers receive around-the-clock technical support from highly qualified experts who also know the application itself, as it has been "Well Architected" certified by Arvato Systems. Furthermore, the Technical Account Manager (TAM) enables consulting assistance in terms of architecture and cost efficiency.

Bild Support & Guidance AWS Managed Services

Arvato Systems AWS Governance

So that you can permanently maintain an overview and control

Access to the AWS platform came quickly. But how do you ensure that the costs don't suddenly get out of hand or that the complexity in terms of access and permissions remains manageable?


We take over the setup and design of your AWS account according to best practices, establish an individual tagging strategy and take over the invoice management towards Amazon Webservices. For this purpose, we use our own service KIRA for AWS, which you can also access as a Managed Service customer.

Arvato Systems KIRA for AWS

Full transparency and control over costs, inventory, resources and accounts

With Arvato Systems KIRA for AWS, we provide our customers with an exclusive value-added solution that enables professional and transparent management of the AWS environment in terms of costs, inventory, reservations and accounts.


As a managed service customer, you benefit from access to individual cost controlling at detailed levels as well as dashboards and lists for an easy overview of resources, reservations and accounts. In Arvato Systems KIRA for AWS, you can track costs incurred for any number of accounts conveniently via the platform and, for example, have costs broken down to service, application, cost center, department or project level. In addition, you can easily and quickly view your reservations at any time and directly see which cost effects you have generated in the cloud. The integrated alert service also notifies you if something does not go according to plan.


Included in our Managed Service Packages is an invoicing of your AWS costs in Euros by Arvato Systems. You can view and track the breakdown of the individual invoice items in the system. This means you receive your billing information before the actual invoicing and are informed up to four weeks earlier.

Our Managed Services, Your Benefits:

Support by AWS certified experts
Access to Arvato Systems KIRA for AWS
Discounts and advantageous prices, which we gladly pass on to you!

Your contact to us

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Send us a request, we will get back to you as soon as possible!