AOK Federal Association

AOK Federal Association: Modern Web Platform Thanks to Arvato Systems

Secure and user-friendly information provision for millions of users through innovative web solution

Digital Information in Focus: How Arvato Systems Optimizes the Web Presence of the AOK-Bundesverband for Millions of Users

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Arvato Systems and the AOK-Bundesverband are forming a strategic partnership to drive the Digital Transformation in the healthcare sector. Innovative IT solutions and an optimized web presence will sustainably improve healthcare in Germany.

 

The platform is adapted to current standards through continuous technical advice and regular updates. The platform is adapted to current standards through constant technical advice and regular updates, while innovative information services are developed to strengthen trust in the AOK.

Customer Advantages

User-friendly and secure web presence
Innovative IT solutions for digital transformation
Protecting sensitive health data through IT security
Regular updating of the website
Access to expertise for innovative healthcare approaches

The strategic partnership with Arvato Systems enables the AOK community to drive Digital Transformation in the healthcare sector jointly. Thanks to their expertise and innovative IT solutions, we can offer our policyholders an optimized and secure web presence to improve communication and information within the AOK community sustainably.

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Project Overview

Initial situation

>>The healthcare system in Germany is a complex system with many players such as health insurance companies, doctors' practices and care facilities. This diversity brings with it different interests and requirements. The sector faces challenges such as demographic change, a shortage of skilled workers and cost pressure. Innovative, networked solutions are needed to meet the needs of the insured. Arvato Systems and the AOK-Bundesverband are committed to this change.

Vision

The AOK-Bundesverband pursues the goal of optimizing healthcare in Germany through innovative and sustainable solutions. With over 26 million insured persons, the website aok.de is a central means of communication that provides all important information for insured persons quickly and in a user-friendly way. The AOK-Bundesverband strives to strengthen the trust of the insured through effective digital services and information offerings while ensuring the highest standards in data security to promote transparent and efficient interaction in the healthcare system.

Solution

Arvato Systems supports the AOK-Bundesverband by developing and continuously optimizing a modern, secure web platform based on TYPO3, which serves as a central information portal. The Platform aok.de will be equipped with a user-friendly design that makes it easier for insured persons and interested parties to find information. Arvato Systems is also implementing advanced IT security measures to ensure the protection of sensitive data and increase data transparency.

Our Services

  1. Modern & secure web platform: Development and operation of a central information platform (TYPO3) with a focus on security.

  2. User-friendly information provision: Intuitive navigation and barrier-free access to all content (WCAG 2.1 AA).

  3. High availability & performance: Ensuring reliable access (99.9%) and optimized performance of the web presence.

  4. Interoperability & interfaces: Connection of modern interfaces for seamless data exchange and integration.

  5. Continuous optimization & Support: Regular updates, maintenance and adaptation of the platform to current requirements.

About the AOK Federal Association

The AOK-Bundesverband is a driving force and service provider for its shareholders - the eleven AOKs. The core task of the AOK Federal Association is to represent the interests of the AOK community vis-à-vis federal and European politicians, the National Association of Statutory Health Insurance Funds and the political institutions of the AOK contractual partners. The full-time board of the AOK Association and the voluntary self-administration work together to create a framework that improves the care of over 27 million AOK policyholders.

Your Contact for Questions about our Solutions

Contact_NLaustroer
Natalie Laustroer
Expert for the insurance and finance industry