The implementation was characterized by a close and cooperative partnership between expert and Arvato Systems. The basis for this was a jointly agreed and consistently adhered to project plan and schedule, which ensured a high level of planning reliability across all project phases. Short communication and decision-making channels enabled rapid coordination and efficient management of the project. The early and continuous involvement of key users from the specialist departments also ensured that the existing expert business processes were mapped completely and stably under SAP S/4HANA.

Headquartered in Langenhagen, expert SE is a retail group for consumer electronics, information technology, telecommunications, entertainment and household appliances. True to the brand claim "With the best recommendations", expert stands for the highest level of service and consulting expertise like no other electronics retailer. For over 14,000 employees throughout Germany, expert is a strong and reliable employer. In over 60 years of company history, expert has consolidated its strong position in the market and is now the second largest electronics retailer in Germany. For years, the expert Group has recorded business results that are above the industry average. The expert Group is represented at more than 4,000 locations in a total of 22 countries.