Press Release

17. November 2020

"Best IT Service Provider": Arvato Systems Again Honored

Business magazine 'brand eins' and Statista conduct a market study

  • An extensive survey of thousands of customers and experts 
  • Top rating: Four stars for Arvato Systems

Gütersloh – Arvato Systems was named one of the best IT service providers 2021 by the business magazine 'brand eins' and Statista, a leading market, and consumer data provider. This is the second time that Arvato Systems has been placed on the list of the best. And that's not all. In some important segments, the IT experts once again reached the top 25% of recommended companies, which means they are among the best of the best.

Important factors for the 'brand eins' list of the best are both market awareness and the recommendations of the company by the participants. Arvato Systems received awards in eight of ten defined application areas, including for expertise in cloud computing, IT security, IT consulting, communication & collaboration, and managed services & outsourcing.


For the list of the best IT service providers in Germany 2021, Statista, in cooperation with the business magazine 'brand eins', conducted an extensive survey among experts and customers of IT service providers (e.g., employees in IT departments of companies and decision-makers in IT purchasing). The field time of the current survey covered the period from May 18 to June 26. 5,774 people took part in the survey. Of these, 2,878 were experts and 2,896 customers. Own recommendations were not taken into account. Companies themselves cannot apply for a ranking.

For Arvato Systems, the renewed entry in the list of the best IT service providers is a positive confirmation of its commitment to and with customers in all areas of digitization. The 'brand eins' award is a special supplement to various professional awards by analyst firms such as ISG or teknowlogy/PAC, which are aimed at the performance and technological competence of Arvato Systems - for example, like "Leader" in the Cloud Computing sector or "Best in Class" in the context of Artificial Intelligence.

"As digital transformation partner, we offer our customers comprehensive services and solutions, for example, regarding cloud services, in the field of AI or in all aspects of IT security," says Marcus Metzner, Chief Marketing Officer of Arvato Systems. "This new award shows that we succeed in keeping a close eye on our customers' needs.”

Siegfried Bloch, Chief Human Resources Manager at Arvato Systems, adds: "We have been certified as a top employer for many years. The inclusion in the list of the best IT service providers 2021, of course, further increases our attractiveness as an exciting employer. It is precisely the combination of the assessments and experience of experts and customers that makes the positive result particularly valuable for us".

Detailed information on the "Best IT Service Provider in Germany 2021" award can be found in the current magazine "brand eins /thema," published on November 13, 2020.

About Arvato Systems

Global IT specialist Arvato Systems supports major companies in Digital Transformation. About 3,400 staff in over 25 locations stand for in-depth technology expertise, industry knowledge, and focus on customer requirements. Working as a team, we develop innovative IT solutions, transition our clients into the Cloud, integrate digital processes, and take on IT systems operation and support. As a part of the Bertelsmann-owned Arvato Group network, we have the unique capability to work across the entire value chain. Through our strong strategic partner network with global top players such as AWS, Google, Microsoft, and SAP, we continuously strengthen our know-how and leverage the most advanced technology. We Empower Digital Leaders. 

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