Press Release

16. April 2024

Arvato Systems Takes over Operation and Further Development of the AOK Website

Digital Transformation in the Healthcare Sector
  • Arvato Systems wins tender from the AOK federal association for the further development of ""
  • The concluded framework agreement covers the "" website for all eleven AOKs and the AOK federal association

Gütersloh – As part of a public tender for the operation and further development of the "" website, the AOK-Bundesverband has chosen Arvato Systems. By winning the contract, the IT company is consolidating its position as a strategic digitization partner for the healthcare sector.


Arvato Systems assumes the role of a digital agency for the operation and further development of the website. The Arvato Systems team is relying on a modern headless web architecture and the TYPO3 content management system as well as other specialized technologies. Klaus Fetzer, Managing Director for the healthcare and public sector at Arvato Systems, is looking forward to the collaboration: "We are delighted that we were chosen for this forward-looking project. We are thus setting another example in the healthcare market and are looking forward to supporting twelve new customers with their digital strategy."


Over the next four years, the Arvato Systems team, consisting of front- and back-end developers, a dedicated service management team and experts in website operation, will work together with the AOK's specialist departments on an equal footing. Steve Plesker, Managing Director Market and Products at AOK-Bundesverband, emphasizes in this context: "With Arvato Systems, we have gained a partner that provides a very broad range of digital expertise and easily scalable resources. This will enable the AOK community to further develop its widest-reaching portal in the coming years with innovative IT solutions in a customer-oriented manner." Arvato Systems already received valuable support from its partner HDNET during the tendering process. HDNET, a specialist for digital portals, brings extensive TYPO3 know-how to the table, which will be a great advantage in the joint implementation of this complex project.


The agreement and the intensive collaboration that will follow will make the entire AOK organization a strategic anchor customer for Arvato Systems and its healthcare and customer experience experts.


Arvato Systems has further strengthened its role as a competent IT partner for the healthcare sector by winning the contract in a public procurement procedure. The IT service provider has been supporting healthcare authorities, service providers, health insurers and pharmaceutical companies in their digital transformation for several years now.

About AOK

For 140 years, the AOK has stood for safety and comprehensive medical care in the event of illness. The AOK community insures more than 27 million people. With around 50 percent of those in need of long-term care, it is also the largest long-term care insurance fund in Germany. As the political umbrella organization, the AOK-Bundesverband represents the interests of the AOK community.


HDNET specializes in digital portals in the B2B context. The more than 50 experts at the Bielefeld and Werther/Westphalia locations design, develop and support web portals for customers such as Böllhoff, Goldbeck, Naue and Miele. HDNET customers benefit from sophisticated solutions for digital processes, especially in interaction with the end customer. HDNET operates the cloud solution viewport, which can be used to quickly develop and customize customer portals. HDNET is also one of the most renowned agencies for development with the TYPO3 content management system.

About Arvato Systems

Global IT specialist Arvato Systems supports major companies in Digital Transformation. About 3,400 staff in over 25 locations stand for in-depth technology expertise, industry knowledge, and focus on customer requirements. Working as a team, we develop innovative IT solutions, transition our clients into the Cloud, integrate digital processes, and take on IT systems operation and support. As a part of the Bertelsmann-owned Arvato Group network, we have the unique capability to work across the entire value chain. Through our strong strategic partner network with global top players such as AWS, Google, Microsoft, and SAP, we continuously strengthen our know-how and leverage the most advanced technology. We Empower Digital Leaders. 

Your Contact for Press Inquiries

Marcus Metzner
Chief Marketing Officer