Customer Experience - Arvato Systems

Consistent Brand Experience with a User Journey Across All Digital Touchpoints

Provide customers with an emotional connection to your brand with the help of a sustainable brand experience – on all touchpoints across different channels. Our Enterprise IT solutions allow you to plan all measures according to your needs, complete with efficient implementation, targeted control, and reliable evaluation. You can appeal to your customers across all relevant digital and classical channels personally and in real time – from your website to your online shop and your mobile app. Increase the value of your brand and permanently raise conversion rates all at the same time.

Modules of a Modern, Cross-Channel Customer Journey

Our Technology Partners

We Create

Dynamic, Interactive and Mobile Customer Journeys

Enterprise IT for marketing and eCommerce

Custom concepts and UX design

Modules of a Modern, Cross-Channel Customer Journey

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Customer Experience Consulting – Strategic, Technological, and Conceptual

We provide the perfect basis for your customer journey.

UX and UI Design

We create unique user experiences – for you and your customers.

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Content Management Solutions

Build digital worlds of experience for your customers with enterprise content management solutions and UX concepts.

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App Development

Apps for any business case.

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Product Information Management

High-quality, consistent product data forms the basis.

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Marketing Automation

The future of marketing and the basis for personalization.

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Customer Relationship Management

Systematic customer retention helps you to achieve maximum customer loyalty.

CoreMedia AG

The CoreMedia Content Cloud is the best CMS for e-commerce and offers: content management, digital asset management and e-commerce integrations.

Informatica

Strategically manage, visualize, and securely share customer data to deliver superior customer experiences.

Magnolia CMS

Magnolia CMS is very integration-friendly and a perfect platform for first-class digital experiences.

Salesforce

Salesforce provides CRM, digital marketing, intelligent forecasting technologies, and analytics.

SAP

For many years now, Arvato Systems and SAP have been working in a close partnership. Whether SAP C/4HANA or SAP S/4HANA - with great passion and excellent know-how we help our customers to select, adapt and implement the best SAP solution for their requirements.

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SAP C/4HANA – Communication at the Highest Level

With customer engagement platform SAP C/4HANA, your customers always take center stage. We help you to precisely understand your customers’ needs, optimize customer contact, and personalize your services across all relevant channels.

SAP Commerce Cloud – Omni-channel Retail with SAP C/4HANA

We help you to bring together all the important systems, data, and processes, thereby offering your customers a custom-tailored commerce experience – anyplace, anytime, and across all channels.

Your Contact for Customer and Brand Experience

Christian Hasewinkel

Expert for Customer Experience

A Unique Customer Experience Across All Channels

Consistent Brand Experience with a User Journey Across All Digital Touchpoints

We Create

Modules of a Modern, Cross-Channel Customer Journey

Customer Experience Consulting – Strategic, Technological, and Conceptual

UX and UI Design

Content Management Solutions

App Development

Product Information Management

Marketing Automation

Customer Relationship Management

Our Technology Partners

You May Also Be Interested In

Your Contact for Customer and Brand Experience