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Arvato-Systems-TIaaS

TIaaS – TI as a Service

The new connection to the TI - even better, even safer

TI becomes a Service
Advantages
Partnership gematik
FAQ TI as a Service

TI becomes a Service

Arvato-Systems-TIaaS-Therapeut

We combine our expertise in VPN access services with the operation of the telematics infrastructure - the digital health network. With the help of the connection and access to the telematics infrastructure, TI for short, service providers in the medical and care sectors are allowed to use digital applications such as e-prescription for themselves and their patients. Until now, you needed a connector to be able to connect securely to the TI. We have been offering my access service for some years, which bundles our services and the physical connection as a complete package.

Now we have a new, innovative solution: TI access as a service. With ‘TI as a Service’ (TIaaS), we are taking the next important step toward TI 2.0, in which the use will be possible without a connector in the future. Until then, we are offering doctors' practices, pharmacies, nursing services, and other service providers the option of moving the connector to the data centers we operate. This eliminates the need to purchase and maintain hardware, and technical problems with a connector can be immediately compensated for by a redundant device. In particular, smaller facilities such as midwives and therapists with low-threshold entry options benefit from TI as a Service.

Even for facilities that already use a connector to connect to the telematics infrastructure, the switch to TIaaS is easy! It is silent and does not interfere with day-to-day operations in any way. Instead, employees gain more time because the complexity and their operating expenses are minimized.

Advantages of TI as a Service with Arvato Systems

We operate and manage the connectors in our own data centers in Germany, certified to current ISO standards, e.g. ISO 27001
Redundant design of connectors enables fast recoverability in case of failure
Professional support for users and primary system manufacturers during the conversion or new installation of TIaaS
Comprehensive support during operation
Ensuring up-to-dateness by providing necessary updates and regular maintenance
seamless transition to the later TI 2.0
we are the reliable partner of gematik
Logo-gematik
Partnership gematik

The gematik is the national agency for digital medicine. It was founded by the service providers and payers of the German healthcare system to test the electronic health card (eGK) and introduce and further develop the telematics infrastructure.

FAQ TI as a Service

  • The telematics infrastructure is the digital network of the German healthcare system and a platform for healthcare applications in the medical and care sectors. This enables fast, but also secure and uncomplicated intersectoral communication between the individual players in the healthcare system. Until now, access to the TI has been exclusively using a connector that enables various interfaces to digital health applications. With TI as a Service, a connector is still required, but it is operated and maintained in Arvato Systems' secure, redundant data centers.

  • Yes, it is mandatory for doctors' and dentists' practices and physiotherapists to use the insurance master data management system (VSDM in Germany) if they treat patients with statutory health insurance. A prerequisite for the implementation of VSDM is a TI connection.

    However, some groups of physicians who are not required to use VSDM have also had to be connected to the TI for almost two years. If they do not comply with this obligation, this leads to a penalty in the form of fee reductions.

    Connection to the central infrastructure is also necessary to be able to communicate with other players in the healthcare system via kim+. For example, a KIM solution has been mandatory since April 1, 2021, for all practices that wish to transmit an ePhysician letter.

    From January 1, 2024, all outpatient care facilities in Germany must also have TI access - until then, a connection remains voluntary.

  • To use our kim+ service, a connection to the telematics infrastructure is necessary. For this purpose, the already proven solution, My Access Service, but also the new solution TI as a Service can be used - both products are equally suitable.

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Many service providers in the German healthcare system are already benefiting from the advantages of the central telematics infrastructure. Nursing should also follow suit and use digital health applications for their benefit. We'll explain why in this blog post.

Healthcare Goes Digital - For the Best Patient Care

The digitization of the healthcare sector is not making much progress. The players involved should step on the gas to benefit from the advantages of a networked healthcare system. It is time to move into the fast lane. With the following digital strategy, it will succeed.

Your Contacts for TI as a Service

Kai Ketzer (1)
Kai Ketzer
Expert for the Digital Networking of Care
MA_Wemmel_Jan
Jan Wemmel
Expert for Digital Networks / Healthcare