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Digitization in Care: The Ti Connection as an Entry Ticket to Digitization

Bye-bye Bureaucracy

Digitization in Care
Healthcare & Life Science
Digital Transformation

Anyone who has chosen the profession of "caregiver" out of conviction and pursues it with heart and soul and passion wants to spend their time caring for people who are ill, in need of help, or need of care. Paperwork, billing health and long-term care insurance companies, or filing and sorting medication and treatment plans are not part of the job.

Outdated processes cause time wasters in the day-to-day work of professional caregivers, which should have been a thing of the past long ago since digitization. Driving to the family doctor's office with a patient's electronic health card (eGK), picking up the prescription, and rushing to the pharmacy to redeem it. The nurse then returns to the patient with the health card and medication. This is a scenario that many patients know all too well from their everyday working lives.

This is precisely where digitization in nursing comes into play. Digitization is an opportunity that both outpatient and inpatient care facilities should take advantage of and not miss. The foundation has been laid in the German healthcare system and many players and patients are already benefiting from the digital applications of the telematics infrastructure. But what is the telematics infrastructure - TI for short - and what does it have to do with care?

Telematics Infrastructure as a Secure Platform for Digital Health Applications

For this, we are turning back time, by almost exactly nine years. Since then, we at Arvato Systems have been the operator of the central telematics infrastructure and a reliable partner of gematik. gematik is the National Agency for Digital Medicine and is responsible for expanding and further developing the TI and the associated testing of the electronic health card. The TI is, explained, the digital network of the German healthcare system and platform for healthcare applications, from which nursing care is now also to benefit.

Let's take up the scenario described once again, in which caregivers have to travel to three stations with the health card. With intersectoral networking of all three players - doctors, pharmacies, and care facilities - and the use of the existing "eRezept" and "eMP" (electronic medication plan) applications, the problem would be solved quickly and easily. But for this to happen, all service providers in the German healthcare system must pull together. Arvato Systems can provide support here and enable functional and professional communication with each other. We help users with our many years of experience in digitization, our expertise, and our understanding of what everyday life in the care sector demands.

On the Safe Side With Arvato Systems

We cooperate with a large number of software houses from the care sector and work with them to develop added value to simplify and reduce the bureaucracy of daily work processes. Particularly in nursing, the most frequent interfaces occur with other players such as physiotherapists and complementary service providers. The more service providers are connected to the TI, the better the networking will be - guaranteeing not only efficient, but also legally secure exchange. With over 60,000 successful TI connections, we are undoubtedly the ideal partner for the transition to the digital world of work.

The starting signal has already been given, the e-prescription is a familiar concept, and the possibility of paperless billing with care and health insurers is within reach. But what is the current status? What important role does Arvato Systems play in this process? Have other care facilities already had positive experiences? Exciting questions that we will be happy to answer in our next blog post on the topic of "Digitization in care: model project for integrating care facilities into the TI" on April 21, 2022.

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Written by

Kai Ketzer (1)
Kai Ketzer
Expert for the Digital Networking of Care