for inspiring digital journeys
API management makes data usable
To create top-class digital customer experiences, you need consistent data and end-to-end processes. API management forms the technological basis on which you can link systems and develop new business models. This is how you satisfy customers and prospects along their digital journey.
With our API management solutions, you provide high-quality content across all channels and offer your clientele outstanding services. In doing so, you lay the valuable foundation for unique and strong customer relationships in the long term.
Synchronized data is available at all touchpoints via API management solutions. This enables you to communicate in a targeted manner and present your brand consistently across all channels. At the same time, sales cycles are shortened, and revenues increase.
With our API management solutions, you can connect your existing ERP, CRM, CMS, PIM, store, and other systems easily, quickly, and according to your needs. This way, you make data and assets usable not only for marketing but also for sales teams.
Thanks to API management, you can optimize your IT ecosystem and fully exploit its potential. Align existing APIs and integrate new interfaces. This saves you valuable resources and accelerates time-to-market.
API management forms the technological basis for seamlessly linking systems, creating end-to-end processes and developing new, innovative business models. This enables you to inspire customers and prospects along their entire digital journey.
We operate our API management solutions in secure cloud infrastructures that are customized to your business processes. As a result, you benefit from an increase in security, scalability, availability, agility and flexibility.
Due to their architecture, our API management solutions are fully legally compliant regarding data protection and availability (privacy by design). So you can reach your customers on any device and in any country - without risking legal violations.
With our API management solutions, you synchronize your communication across all online touchpoints and automatically control all digital customer journeys. In this way, you ensure that your messages reach the recipients unerringly.
Our API management solutions allow you to maximize the benefits of your systems. Unlock valuable synergies by leveraging data and assets across tools. This way, you increase the efficiency of your processes and reduce costs at the same time.
FAQ: API Management
What is an API?
What is API management in the customer experience environment?
How does API management support customer experience management?
What are the advantages of APIs over other customer experience solutions?
Can API management solutions integrate with all systems?
Does it make sense to invest in API management?