With the help of SAP LBN, it is no longer necessary from a shipper's perspective to network with individual carriers. All that is required is a one-time connection to the cloud-based LBN to gain access to an entire network of carriers. Also, since the SAP TM has native integration to the SAP LBN, there is no longer a need for middleware to convert message formats.
So now let's imagine the above scenario again: as a shipper, we want to plan a transportation order and assign it to a carrier due to lack of capacity.
- Our transport planner plans a freight order via an integrated SAP TM in SAP S/4HANA and looks for an additional forwarder.
- For this, the transport planner sends a freight request via SAP LBN to a forwarder, who confirms the freight request within a short time and sends back a quote based on real market prices.
- The quote flows back through SAP LBN to SAP S/4HANA TM, where the transportation planner can accept the quote and send the freight order to the carrier for execution.
This procedure provides contractless and fast communication when awarding freight orders to forwarders. However, freight order placement or subcontracting is not the only important part of business partner collaboration. In principle, SAP LBN with the Freight Collaboration option also maps the E2E process and can be used for LTL or FTL real-time tracking of milestones defined in SAP TM by partners already offered, such as Project44 and Shippeo.
In addition, the exchange of documents, for example a delivery confirmation, is also possible via SAP LBN. This also includes invoicing, which can be done via SAP LBN to the forwarder as well as to the shipper. Time and again, errors occur in practice, especially here. For example, it can happen that a forwarder overbills a shipper for a surcharge. In order to resolve such a situation as quickly and efficiently as possible, SAP LBN's Dispute Management offers an additional option for resolving misunderstandings.