MA_Commerce_Pascal Leppich

Arvato CSDB Ensures Counterfeit Protection

Horus Pharma changes serialization solution in record time

Customer Advantages
Customer Quote
Project Overview
About Horus Pharma

In Less Than 8 Weeks to the New Serialization Solution


The proven and flexible Arvato CSDB (software-as-a-service) solution went into live operation at Horus Pharma in less than eight weeks. The migration focused on connecting the business partners (contract manufacturers), who had to be provided with the necessary product-relevant serialization data and a connection to the European centralized system (European Hub) to which the data is uploaded. 

This meets the requirements of the FMD in its current version and makes this data available to all relevant stakeholders in the pharmaceutical distribution and supply chain (wholesalers, hospitals, pharmacies). 

Customer Advantages

System change in less than 8 weeks
Conformity to EU FMD regulations
Solution for virtual MAH
Easily expand to include additional country & customer requirements
Future viability through a strong partner
Close and cooperative partnership

We deliberately opted for a cooperation with Arvato Systems when implementing this critical project. Migrating from our legacy system to Arvato CSDB during ongoing operation within a very tight timeframe was also of particular importance to us. I also want to highlight the team spirit and trust we have experienced in our cooperation. We look forward to a long-term partnership.

Project Overview

Initial Situation

The serialization system of the previous IT service provider was taken over by a market competitor. Horus Pharma wanted a sustainable, reliable and sustainably secure partnership.


The aim was to carry out the system change before production had to be discontinued so that marketability could continue to be ensured.


The Arvato CSDB was fully implemented in less than 8 weeks, from kick-off to productive use. This also includes the connection of the contract manufacturers including validation activities. Furthermore, the Arvato CSDB Horus Pharma provides the basis for a global implementation of serialization requirements.

About Horus Pharma

founded and since then specialized in ophthalmology
countries where Horus Pharma is active
> 50
pharmaceutical products in the assortment

Your Contact for Arvato CSDB

MA_Commerce_Pascal Leppich
Pascal Leppich
Expert for Counterfeit Protection