Arvato Conversational AI and AWS Services for McDonald's
AWS-based chatbot for modern customer engagement businesses
Arvato Conversational AI - AWS-Based Chatbot for an Improved Customer Experience
Arvato Conversational AI is the optimal cloud-based solution for intelligent chatbots. The strong user orientation and uncomplicated integration into websites make it easier to digitize relevant customer queries and have them processed purely system-supported. Integrating a callback function with AWS Connect enables direct communication with a service employee. The detailed reporting provides information about various KPIs of the chatbot.
Reduction of customer support costs
Significant increase in support quality within the company
Answering simple customer concerns 24/7 directly and in seconds
Communication as customers are used to