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IT Solutions for Retail and the Consumer Goods Industry

Successful Retail(ing) Through Digital Transformation and Innovation 

 
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We Support Your Value Creation Process in Modern Retail

Digitization is an important and pioneering task for retail companies and consumer goods manufacturers: While inflation reduces customers' willingness to buy, the prices of energy and raw materials are rising. In addition, there are tight supply chains, a shortage of skilled workers, regulations relating to working conditions or product safety, and the protection of customer data. Efficient solutions can prevent a digitalization backlog and replace outdated IT systems with modern tools or automation processes - so you are well-prepared for your challenges. Invest in modern IT solutions along your value creation process and gain resources to strengthen your customer loyalty and brand long-term.

Sustainability ESG

The carbon footprint is becoming increasingly important for reasons of social responsibility and as an image factor for retail and the consumer products industry. Anyone who produces consumer goods in a CO2-neutral manner has a clear competitive advantage today. However, energy consumption and the associated greenhouse gas emissions must be precisely recorded and documented. Therefore, rely on the right monitoring and improve your energy consumption through stringent energy efficiency management and comprehensive sustainability management.

Metaverse

With the Metaverse, a virtual world is currently being created for the first time that has the potential to become the digital equivalent of the real world. This opens up new ways for retailers and the consumer goods industry to communicate with their target groups. Three-dimensional content elements are necessary for the design of digital presences in the metaverse (so-called Digital Assets). In this way, you can bring your products into the metaverse - whether it's clothing, accessories, furniture, everyday products, or even appliances and machines. 

Robotics for Retail

The use of Robotics in the retail and consumer products industry has increased significantly in recent years. For good reason! From warehouse management to goods delivery, robotics can play an important role in logistics to increase productivity and reduce costs. Robotics can also enhance various customer touchpoints such as stores, supermarkets or shopping malls to optimize the flow of goods and make consulting and sales processes more efficient.

Sales & Customer

Successful sales channels require smooth process flows - online and offline. The right IT solutions support your store processes, bring more transparency to your customer, inventory and product management and make your sales processes more efficient through intuitive store systems. With content management, you can optimize your Internet presence from the online store to the marketplace and thus optimally play on your customer journey via various channels, such as social media or loyalty programs. 

Omnichannel

Today's customers expect a seamless shopping experience across different channels. With innovative technologies such as e-commerce platforms, order management systems, big data analytics and artificial intelligence, processes can be optimized, efficiency can be increased and customers will be better understood and advised. Also you can create a competitive advantage by meeting your challenging market environment with the right Omnichannel solutions that fit your needs. 

Supply Chain

Particular challenges in the Supply Chain of the retail and consumer products industry include the improvement of supply chain transparency, the reduction of supply bottlenecks, the increase of flexibility and the implementation of sustainability strategies. With cloud solutions as well as state-of-the-art AI, Big Data and Robotics solutions, you can sustainably digitize and automate these processes. This saves you time, costs and CO2 and inspires your customers with fast and efficient processes

Data & AI

Artificial intelligence (AI) and generative AI are catalysts for the digital commerce strategy of retailers and the consumer goods industry. They optimize state-of-the-art technologies and keep digital commerce competitive. When used correctly, retail and consumer goods companies benefit from AI-supported data analysis, personalized customer approaches and ultimately a higher conversion rate. AI also automates processes and creates resources for specialist staff. A clear data and AI strategy harbors growth potential and makes digital retail more efficient.

ERP Core

With the help of ERP core solutions such as SAP S/4HANA, business processes in companies in the retail and consumer goods industry can be made more efficient and competitive. These systems integrate and optimize operational processes such as materials management, sales and project management. The use of ERP core solutions reduces complexity and costs, increases transparency and control and minimizes manual tasks through automated workflows. In this way, ERP solutions support retail companies in successfully overcoming the challenges of digitalization and making their business processes fit for the future.

Security & Risk Management

IT security is a crucial success factor for all companies that pursue a digitization strategy and thus need to protect themselves against cyber attacks. To prevent risks, innovative security services can complement and protect the digitization process right from the start, so retailers and consumer products manufacturers can secure their digital infrastructure and protect confidential customer data at the same time. 

Cloud and Data Center Transformation

By transferring important IT processes to the cloud, companies are made fit for digital business models and data-driven business. The retail and consumer goods industries in particular are benefiting from new opportunities around Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS) and Infrastructure-as-a-Service (IaaS).  

Modern Workplace

Companies can make workplaces even more attractive today by moving to the cloud: State-of-the-art tools, such as Microsoft 365, enable the transformation to an accessible and location-independent working environment. For the retail and consumer products industry, this not only favors more agility on the market, it also facilitates collaborative exchange within the company - whether in production, sales, e-commerce, warehouse management or stationary business. 

Assortment Intelligence

New competitors, new sales channels and changes in purchasing behavior are forcing retailers and consumer products manufacturers to constantly adapt their strategies. This is the only way they can optimize their product range, meet customer needs and determine optimal prices. Last but not least, topics such as demographic change, sustainability, technological leaps, or daily events require comprehensive transparency of the market data. So with the right IT solutions, you can bring your product range to the right target group.

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​​No matter where you currently stand in your digitization strategy: We know the challenges you face and will walk the path of Digital Transformation with you as your consultant, implementation partner and business operations manager. A strong Digital Backbone will ensure a scalable and reliable IT architecture, while industry-specific solutions optimize your processes and enable you to move into innovative business topics.​ 

Assortment Intelligence
Supply Chain
Omnichannel
Sales & Customer
Robotics for Retail
Sustainability ESG
Metaverse
Data & AI
Modern Workplace
Cloud and Data Center Transformation
Security & Risk Management
ERP Core
Testimonial_Christian Grotowsky

As with all large projects, there were various, sometimes competing, project goals in this project. But thanks to the professionalism and flexibility of the entire project team, the project success was achieved on time, in quality, and within budget. In this environment, Lekkerland is well-positioned for further growth.

Lekkerland

Extract from Our References

EAI Service Architecture and Data-Center-Migration for Lekkerland
platbricks® WMS at HTH Logistic Solution
Online Shop Hosting in AWS for OBI
E-Commerce Solutions for Dr. Wolff
platbricks® WMS for Ludwig Häberle Logistik GmbH

Partnerships and Associations

Certifications

Rely on us: information security, quality management, IT service management. For our customers, we regularly have our performance measured and extensively certified. You benefit in the long term from our adherence to the highest quality standards and our technological expertise in the form of a trusting and highly professional collaboration.

Worth Knowing about the Digital Transformation in Retail and the Consumer Goods Industry

Current Insights

Downloads

Your Contact for Retail & Consumer Goods

alexander-mosch-foto_256x256
Alexander Mosch
Expert for Commerce
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Note: We Use Cookies
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