Telematik Infrastructure Services
Your safe way to the TI
The telematics infrastructure is the digital network of the German healthcare system and a platform for healthcare applications in the medical and care sectors. This enables fast, secure, and uncomplicated intersectoral communication between the individual players in the healthcare system. Access to the TI is predominantly via a connector, which allows various interfaces to the digital health applications. A connector will still be needed with a TI as a Service solution, a connector will still be required, but it will be operated and maintained in Arvato Systems' secure, redundant data centers. In the future, the TI gateway specified by gematik will play a key role here.
We take on a special task when it comes to telematics infrastructure - that of operating the central TI services. Since 2013, gematik has relied on us as a reliable, competent partner in this project.
Benefits for You
ISO Certified DC Operation
We operate and manage the connectors in our own data centers in Germany, certified to current ISO standards, e.g., ISO 27001 and ISO 9001.
Reliable Availability
The redundant design of connectors enables fast recoverability in case of failure.
Comprehensive Support
Professional support for users and primary system manufacturers during the conversion or new installation of flexTI, and comprehensive support during operation.
Regular Updates
We ensure timeliness by providing necessary updates, regular maintenance, and seamless transition to the later TI 2.0.
Increase Economic Efficiency
With the help of the telematics infrastructure, the efficiency and effectiveness of companies can be increased.
Networking in the Healthcare Sector
Institutes in healthcare can communicate securely with each other.
gematik is the national agency for digital medicine in Germany. Among other things, it was founded by the service providers and payers of the German healthcare system for the introduction and further development of the telematics infrastructure. We have been their reliable partner for the project since 2013 and the operator of the central TI services since 2015.
References
Our Services for Your Success
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Three Partners, One Access
With My Access Service, users receive a service from a service community of eHealth experts, secunet as a long-standing security partner of the Federal Republic, and Arvato Systems as infrastructure professionals. With the access service, we offer the physical connection of all players via the TI, which you can obtain through our extensive network of on-site service providers (DvO) and primary system manufacturers.
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All-Round Carefree Package
Whether you choose My Access Service or flexTI, you will receive a package from us that includes the provision of the BSI-certified connector, an IT service management system in accordance with gematik specifications, as well as support via a service center and much more.
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Operation in Own Data Centers
We can use the connectors in our own data centers in Germany, which are certified according to current ISO standards. For users, this means that there is no longer any need to deploy a connector on-site. In addition, downtimes can be reduced because the redundant design of the connectors enables rapid recoverability in the event of a fault.
