IT outsourcing at TenneT – Arvato Systems

In the short space of 12 months, we were managing the entire IT infrastructure for the centralized and decentralized IT operations of transmission network operator TenneT TSO as part of an IT outsourcing project. Our full-service package for TenneT TSO includes data center services, network operations, as well as user help desk and workplace services. The project also focused on developing and expanding shared services for TenneT in the Netherlands and Germany, a strategic partnership in the area of IT, and efforts to increase digitalization at the company.

Client Benefits

Implementation of new applications in line with the energy industry

Implementation of higher security standards in accordance with BSI guidelines

Flexible solutions and service structure

Launching innovation management

Project overview

Challenge

Realization of IT outsourcing in the context of the carve-out from the parent company E.ON
Takeover of the complete IT infrastructure in only twelve months for centralized and decentralized IT
Full-service IT operation

Solution

Holistic IT service management
IT Architecture & Application Development
IT support for offshore expansion as a contribution to realizing the energy turnaround
Decentralized IT at five major locations

Results

Transition on schedule after 12 months
Support of about 1,500 users
Sustainably stable and efficient IT operations
Basis for concentration on business development

Client: TenneT TSO GmbH

TenneT is one of Europe’s leading transmission network operators with operations in the Netherlands and Germany. With its 24/7 service, the company is a reliable source of power to roughly 41 million customers on these two markets via approx. 22,000 kilometers of lines in its high-voltage and extra-high voltage grid.

Go to TenneT website

41 million

Consumers

in Germany and the Netherlands

22,000

Pipeline kilometers

in the high and extra-high voltage network

Your Contact for Questions about Our Solutions

Bernd Loseke

Expert for the energy and utilities industry

IT outsourcing in record time

TenneT TSO GmbH

Client Benefits

Project overview

Client: TenneT TSO GmbH

Your Contact for Questions about Our Solutions