ArvatoSystems_Utilities_Windräder_Vorschau

Driving Force for the Digitization of the Energy Industry

Simplification, Efficiency and Security through Digital Solutions

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Loseke, Bernd_00292969_kleiner
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References
Insights
Worth Knowing
Partnerships and Associations
Certifications
 

Pioneers Instead of Laggards: Driving Force for Digitization

It all depends on the right attitude. The energy transition should not be seen as an obligation to bow to the pressure of digitization but as an opportunity to develop new business models in the diversifying energy market. Successful energy suppliers make good use of the potential of digitization and important data resource. Efficient and secure IT systems help energy suppliers provide personalized offers and services, sustainably improve customer loyalty, and permanently increase competitiveness. With complimentary consulting services for the energy industry, our experts develop the necessary IT strategies, processes, and business models.  

We make the digital energy world easier, more efficient, and safer and our customers more successful.  

Datamanagement & AI

The constantly growing amount of data is both an opportunity and an ever-greater challenge for utilities. Big data remains a core element of modern technologies. However, generating added value from this treasure trove of data requires clever solutions. To achieve this, we rely on artificial intelligence (AI) systems that can recognize meaningful correlations and derive alternative courses of action even in massive data sets.
 

Application modernization

The energy and utilities industry faces ever-faster market changes and shorter software lifecycles. Constantly new challenges require agile, reliable, and user-friendly software that is also cost-efficient and scalable worldwide. With our API-oriented philosophy, we transform your IT landscape and integrate your applications into a modular cloud environment.

Customer management

Since the advent of comparison portals, a new energy supplier can be found quickly. Therefore, if a utility wants to inspire its customers and retain them for a long time, it must think ahead and rely on the right solutions. Microsoft Dynamics 365, for example, offers energy supply companies an optimal supplement to their established systems with modular applications. For example, a 360° view of customers can create entirely new customer experiences: KPI-driven marketing campaigns, automated offer workflows or alerts for churn prevention can be expressed in low-code or no-code. What the Microsoft standard lacks, on the other hand, is the specific know-how surrounding the energy industry. We have taught Dynamics 365 precisely these special specialist processes in the form of our energy industry solution.

Metering Services

One task of the metering point operator is to roll out intelligent metering systems. Arvato Systems offers you an IT solution as SaaS for the administration of smart meter gateways in compliance with regulatory requirements, in particular those of the German Federal Office for Information Security (BSI). Contact us; we are experts in the field of gateway administration.

Dynamic tariffs

With our highly automated SaaS solution AEP Energielieferant for market communication and billing, the cost to serve can be significantly reduced. Even short-term regulatory adjustments can be implemented on time, so that energy suppliers can always act and bill in line with the market.

Market communication & AS4

With the AEP Market Communication, the mandatory adjustment of regulated market communication in the energy sector will be implemented on time.

  • Standardization of communication by switching to AS4 SOAP web service for EDIFACT message exchange
  • Use of the Smart Meter Public Key Infrastructure (SM-PKI) for the star-shaped exchange of measured values from the SMGW
SAP S/4HANA

The challenges of the energy transition call for new approaches in the operation and support of SAP system landscapes. SAP S/4HANA as a powerful cloud-based platform supports utilities companies in the constantly evolving utilities market in consistently aligning themselves digitally and remaining competitive.

Enterprise Architecture Management

Our Enterprise Architecture Management supports energy supply companies in developing an IT strategy based on the corporate strategy and the current pain points. Based on the corporate and IT strategy, our IT experts develop a Target image of the IT, survey the status quo of the IT landscape, and develop a transformation plan.

Business & Cloud Transformation

Regarding IT outsourcing, operation, and support of IT systems, Arvato Systems is a reliable partner for utilities: from consulting to migration and implementation to process. And whether SaaS, PaaS, or IaaS - the possibilities for business use of cloud services, in particular, are diverse. They are essential for implementing digital business models with agility, flexibility, and efficiency. And our experts are happy to provide support.

Digital Workplace

Accessible, location-independent, and productive in real-time: With Microsoft Office applications, employees can fully access corporate knowledge and engage in collaborative exchange anywhere and anytime. As a cloud solution provider, Arvato Systems is helping to make this a reality. Our IT experts integrate Microsoft cloud solutions into any utility IT ecosystem - customized and adapted to existing licensing models.

Cyber Security

In view of strict regulatory requirements such as NIS2, IT-SiG 2.0 and ISO/IEC 27001/2, companies in the energy and utilities industry must ensure that their systems and data are optimally protected. The focus here is on current challenges such as OT security, vulnerability management, identity and access management (IAM) as well as security awareness and training.

Arvato Systems supports you in optimizing your IT and OT security. Our comprehensive security services integrate IT security, risk management, and compliance and go far beyond physical security. Rely on our expertise to protect your data and applications in our highly secure data centers.

ESG Reporting & Sustainability

green.screen professionalizes the environmental reporting and accounting of greenhouse gas emissions within the framework of the CSRD reporting obligation and EU taxonomy as a Bafa-listed energy management system (ISO 50001).

Arvato-Systems-Energiewirtschaft_Wheel-mobil-EN (1)

Our modular solution portfolio supports the use of digital potential and strengthens your competitiveness. Concentrate on your core business while we secure your digital foundation with cybersecurity and infrastructure operations. Meet customer and process requirements with business process innovations and lay the foundation for new service and product ideas. Trust us as a partner with industry and IT expertise to confidently meet regulatory requirements in the new energy world.

ESG Reporting & Sustainability
Market communication & AS4
Dynamic tariffs
Metering Services
Customer management
Datamanagement & AI
Application modernization
SAP S/4HANA
Cyber Security
Digital Workplace
Business & Cloud Transformation
Enterprise Architecture Management
Ralf Werner, CIO OGE

As a leading network operator and shaper of the energy transition, we are fully committed to the agile and digital transformation of our IT. Arvato Systems accompanies us on this journey as a strategic partner.

Extract from Our References

Digitization of Leipziger Stadtwerke
Customer communication with AI at ENNI
Digital Workplaces from the Microsoft Cloud
Cloud transformation at OGE

Current Insights

Worth Knowing

Partnerships and Associations

Certifications

Rely on us: information security, quality management, IT service management. For our customers, we regularly have our performance measured and extensively certified. You benefit in the long term from our adherence to the highest quality standards and our technological expertise in the form of a trusting and highly professional collaboration.

Your Contact for Utilities

Loseke, Bernd_00292969_kleiner
Bernd Loseke
Expert for Utilities
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Note: We Use Cookies
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