SAP Customer Data Cloud
The Customer Data Solution for Retail
The Self-Service Solution for Customer Data
Omnichannel opportunities present a unique challenge: Bringing together customer data from all sources and channels, effective data protection and practical consent management are the foundation of your customers' trust.
With the SAP Customer Data Cloud, you can improve the customer experience in marketing, commerce, sales and service: the module connects online and offline data so that you understand your customers better - and customers know their data is in good hands at all times.
9 Good Reasons for SAP Customer Data Cloud
The holistic ...
- COMPLETE - record consents and preferences across the organisation.
- ACRIBICAL - document processes in an audit-proof manner.
- PRAGMATIC - customers can view & change their data and preferences at any time via the Self-Service Centre.
pragmatic ...
- SEEMLESS - central login in social media and on own platforms.
- SECURE - unique and secure identification of customers via modern standard procedures.
- UNIFIED - a central login system that works dynamically and bidirectionally with all your systems.
Customer Data Solution from SAP.
- ACCOUNTABLE - enables legally compliant, seamless data storage.
- TRANSPARENT - confidential handling of data is the basis for strengthening customer trust and reducing compliance risks.
- IMPORTANT - the correct use of customer data improves customer loyalty and customer retention.
FAQ: SAP Customer Data Cloud
Our Services for Your Success
Consulting, implementation and operation – all from a single source.
We provide consultation and work with you to define your process requirements and the desired functions. We draw your attention to opportunities to increase efficiency and optimize costs. We use this framework to design a solution for you and to help you select the ideal standard software.
Our experienced project managers handle implementation, configuration of standard software, and integration in your existing IT systems. Last but not least, we support your IT department with data migration and train your users. Naturally, we also provide you with the necessary product licenses. If needed, we offer you the right IT infrastructure for your business and handle system operation, including maintenance, application management, and further development.