Hyperautomation in Retail and the Consumer Goods Industry

Use Case

Benefits

Our Services

As one of the fastest growing industries, the retail and consumer goods sector is constantly exposed to the ever-increasing need to adapt all processes along the entire value chain - triggered by rising process costs and the purchasing behavior of customers. Digitization of key processes is therefore essential in retail, but new technologies also require constant adaptation. Hyperautomation brings an innovative approach to the retail and consumer goods industry to adapt to market needs and to remain competitive.

Increase Efficiency and Productivity in the Company Using Automation Tools

Your Challenge

Order processing, customer management, warehouse management, invoice processing and customer service are typical processes in the retail and consumer goods industries. However, they are often tied to individual IT systems and their old workloads. As a result, important steps have to be processed manually by employees.

The Vision

Employees at all process and management levels should be able to concentrate on the essentials: increasing the efficiency and productivity of their company. The combination of state-of-the-art technologies should automate time-consuming processes and thus free up valuable resources that can be used for more important tasks with added value.

Our Solution

Hyperautomation is the merging of various automation tools such as BPM, process mining, RPA and AI. Among other things, this opens up the possibility of generating data-based recommendations that can be used for example in customer service, marketing and sales processes or can contribute to warehouse monitoring and acceleration of order processing by integrating them into various systems.

Benefits for You as a Retailer or Consumer Goods Manufacturer

Act more efficiently in the In-Store Business

Counteract the shortage of skilled workers in warehouse management and stores.

Strengthen your brand

Increase the quality of your products by automating error-prone tasks.

Reduce process costs

Reduce costs at every step of the process and become more competitive and adaptable.

Scalability online and offline

Constantly adapt to new market demands and customer needs.

Data-Driven action

Benefit from automated recommendations for your sales activities.

Optimization of the customer experience

Answer customer inquiries about products and orders through automated customer service chatbots.

Our Services for Your Success

Consulting: extensive expertise in BPM, process mining, RPA and AI

We have excellent expertise in the areas of Business Process Management (BPM), Robotic Process Automation (RPA) and Artificial Intelligence (AI) and we are able to create synergies for our customers by combining the individual technologies. While we optimize existing processes with BPM by recording and documenting your processes, we simultaneously identify potentials for the use of Artificial Intelligence and automation solutions with the help of RPA, which we then implement with you.

More about Business Process Management

More about AI Services

More about Robotic Process Automation
Support for the introduction of hyperautomation in your company

We take your existing processes and identify automation potentials. We also support you in building up internal know-how in the individual technologies and in sustainably focusing completely on innovation. We combine consulting with technical know-how and therefore we are able to support you in the implementation and commissioning of the solution components - no matter in which system you operate.

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Ongoing support and adaptation of your hyperautomation processes

We round off our range of services with application management and take care of the smooth running of your automated process chains. The maintenance of your systems or desired improvements to the solution components can also be implemented at any time. Thus, even after commissioning, your options remain open for new ideas.

More about Application Management

Your Contact for the Retail & Consumer Goods Industry 

Alexander Mosch

Expert for Commerce

Hyperautomation for Retail and Consumer Goods

Automate Processes. Free Up Resources. Revolutionize Retail.